Privacy policy

In accordance with the provisions of the General Data Protection Regulation, (RGPD (EU) 2016/679) applicable from May 25, 2018, OnPadel informs as Responsible for the Treatment of Personal Data that you may provide voluntarily through this website, that these will be treated respecting current legislation at all times.


Company name: OnPadel
NIF / CIF: DE332211380
Postal Address: Neusser Weg 92 – 40474 – Düsseldorf
Phone: +49 0179-9071234


By reading this Privacy Policy, the User is informed about the way in which OnPadel collects, treats and protects the personal data that is provided through the website (hereinafter, the “website”), as well as those related to your connection and browsing through the Website (hereinafter, “navigation”) and any other data that you may provide to OnPadel in the future through any contract for the provision of services. services that it celebrates with said company.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and determine freely and voluntarily if they wish to provide their personal data, or those of third parties, to OnPadel.


The data requested in the forms accessible from the OnPadel Website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if they are not provided, or are not provided correctly, the requests made through said forms cannot be attended to.


Depending on the User’s requests, the personal data collected will be processed by OnPadel in accordance with the following purposes:

Manage requests for services directed by the User.
Manage the subscription to the newsletter and subsequent submission of the same.
Manage the sending of personalized commercial communications from OnPadel, by electronic and/or conventional means, in cases in which the User expressly consents.
Manage the sending of personalized commercial communications, by electronic and/or conventional means, unless the User indicates otherwise by checking the corresponding box, or shows his opposition to said treatment.
Manage the provision of contracted services, as well as any additional services to this.
Manage the conduct of surveys and/or evaluations related to the quality of the services provided by OnPadel and/or the perception of its image as a company.
The User’s data will be kept for the period necessary for the fulfillment of each purpose or until the User requests their withdrawal from OnPadel, opposes or revokes their consent.


OnPadel may process the following categories of data, depending on the request made by the User:

Identification data: name, surname
Contact information: Postal address, mobile phone, email address.
User identification codes or passwords.
Personal characteristics data: date of birth, sex, nationality.
Preference data.
Geolocation data.

In the event that the User provides data from third parties, they state that they have their consent and undertake to transfer the information contained in this Privacy Policy to the interested party, owner of said data, exempting OnPadel from any responsibility in this sense. However, OnPadel may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.


The data processing necessary for the fulfillment of the aforementioned purposes that require the consent of the User for its realization, will not be carried out without having it.

Likewise, in the event that the User withdraws his consent to any of the treatments, this will not affect the legality of the treatments carried out previously.

To revoke said consent, the User may contact OnPadel through the following channels: By means of a letter addressed to the postal address that appears in the heading of this policy, or by means of an email to the address, in both cases with the Reference “Data Protection”.

Likewise, in the cases in which it is necessary to process the User’s data for the fulfillment of a legal obligation or for the execution of the existing contractual relationship between

OnPadel and the User, the treatment would be legitimized as it is necessary for the fulfillment of said purposes.

For its part, the treatment carried out to carry out surveys and/or evaluations related to the quality of the services provided by OnPadel and/or the perception of its image as a company will be carried out based on the legitimate interest of the person in charge.


The User’s data may be communicated to: Participated companies or the OnPadel business group, solely for internal administrative purposes and/or for the purposes indicated above.

OnPadel providers that provide this service necessary for the proper fulfillment of the legal obligations and/or the purposes indicated above, as well as its web service provider Public Administrations, in the cases provided for by Law.

The recipients indicated in this section may be located inside or outside the European Economic Area, in the latter case being duly legitimized international data transfers.


The user:

Guarantees that you are of legal age or legally emancipated, where appropriate, fully capable, and that the data you provide to OnPadel is true, accurate, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data communicated and will keep the information provided conveniently updated, in such a way that it responds to their real situation.

Guarantees that you have informed the third parties of whom you provide your data, if you do so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to OnPadel for the indicated purposes.

He will be responsible for the false or inaccurate information that he provides through the Website and for the damages, direct or indirect, that this causes to OnPadel or to third parties.


One of the purposes for which OnPadel treats the User’s data will be to send commercial communications, by electronic and/or conventional means, with information related to the products and services it markets, promotions and offers, or relevant news for the user.

Whenever any communication of this type is made, it will be addressed solely and exclusively to those Users who have expressly authorized its receipt.

In the event that the User wishes to stop receiving commercial or promotional communications from OnPadel, they can request to unsubscribe from the service by sending an email to the following email address:, as well as indicating their refusal to receive the same through the unsubscribe option provided in each of the commercial communications sent.


Some of the features of the OnPadel Website allow the geolocation of the device (Tablet, Smartphone, etc.) from which it is accessed.

The User may disable this option directly on the device itself, however, disabling this option may prevent the use of some of the Website’s features.


The User can send a letter to OnPadel, Neusser Weg 92 – 40474– Düsseldorf or by means of an email to the address, in both cases, with the Reference “Data Protection”, attaching a photocopy of your valid identity document or passport, at any time and free of charge, for:

Revoke the consents granted.
Obtain confirmation about whether OnPadel is processing personal data that concerns the User or not.
Access your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Obtain from OnPadel the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
Obtain human intervention, to express their point of view and to challenge the automated decisions adopted by OnPadel Request the portability of your data.
Likewise, the user is informed that at any time they may file a claim regarding the protection of their personal data before the competent Control Authority.


OnPadel will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.